Built to Last: Elevating Quality & Consistency Through RIMS
Project Background
Built to Last—a US-based NGO focused on sustainable architectural education—needed to translate curriculum and teaching materials into 10+ languages to expand into Asia, Africa, and Latin America. Assets included technical PDFs, slide decks, and video transcripts. The goal: preserve design, tone, and accuracy at scale.
Challenges
| Challenge | Why It Mattered |
|---|---|
| Multiple content types | Different formats risked inconsistencies and longer QA cycles. |
| Specialized terminology | Architecture & sustainability terms needed uniform treatment. |
| Tight timeline | Materials needed before a major launch event. |
Our Approach
- Profile Setup & Matching—Matched freelancers by language pairs and domain (architecture, sustainability) using RIMS keyworded profiles.
- Terminology & QA—Built a shared glossary; applied LQA/MQM across batches.
- Asset & Format Handling—Preserved layout for PDFs/decks; produced caption-ready transcripts.
- Feedback Loop—Incorporated feedback from local educators to refine tone and clarity.
Results
- 50+ documents delivered in 12 languages within 3 months.
- Localized captions increased video engagement by ~40% among non-English audiences.
- End-user surveys showed ~95% satisfaction for clarity/usefulness.
- Terminology corrections dropped ~70% after glossary deployment.
Key Takeaways
- Right vendor match (language + domain) reduces rework.
- Glossaries are essential for technical content.
- Format-aware workflows preserve professional UX across locales.
- Iterative, local feedback materially improves outcomes.
What’s Next
Built to Last continues using RIMS for monthly updates and new courses. We’re helping pilot multilingual dashboards and community-moderated translations for broader participation.
Want a similar outcome? Contact us at isiskorea.com.